Maksuturva Group Ltd is a Finnish payment institution and payment service provider functioning under the control of Finland’s Financial Supervisory Authority. This means that the payments from web stores and related services go via us to the merchant.
Maksuturva's Buyer's Assistant makes online buying smooth and trouble-free – and you can report returns electronically round the clock. You can report returns easily through the Buyer's Assistant service, which you obtain a link to in the payment confirmation email. The web store will notify its customers about the Buyer's Assistant on their website.
Depending on the web store, you can pay by online banking, card, invoice, B2B invoice, part payment, Masterpass, Mobilepay or PayPal via Maksuturva. Maksuturva’s online payment services and Buyer's Assistant are in use in those web stores that have chosen to use the service.
If Maksuturva Group Oy (formerly Suomen Maksuturva Oy) shows in your account statement or card invoice as the payee, this likely indicates a purchase transaction in a web store or online service where Maksuturva’s online payment services are in use. You can get more information concerning the payment from our Customer Service.
Inquiries regarding products are best answered by the web store's own Customer Service. If your matter concerns payments traffic, please contact our Customer Service.
You can find more answers to questions here.
"I once returned a product and got my money back from you almost immediately. This was great!"Liisa, Stay at home mom
"When me and my husband do shopping online, it's very important for us to have a range of payment methods to choose from. Sometimes it's better to pay in installments. We last did this at Christmas."Riikka, 41 years, Rovaniemi
"Thanks to your fast and friendly customer service!"Ville, 25 years, Jyväskylä