Safe online payments

What is Maksuturva?

Maksuturva Group Ltd is a Finnish payment institution and payment service provider functioning under the control of Finland’s Financial Supervisory Authority. This means that the payments from web stores and related services go via us to the merchant.

• All data transfer is encrypted, so you can be sure of the safety and security of the service when using Maksuturva.
• We do not transfer your information to third parties for marketing purposes.
• Use of the service is free-of-charge to consumers.

Satisfaction Guarantee and Web Buyers’ Services

Maksuturva’s Satisfaction Guarantee makes online buying smooth and trouble-free – and you can report returns electronically round the clock. You can report returns easily on your Web Buyers’ Services webpage, which you obtain a link to in the payment confirmation email. The web store will notify its customers about the Satisfaction Guarantee on their website.

How do I use Maksuturva?

Depending on the web store, you can pay by online banking, card, invoice, B2B invoice, part payment or PayPal via Maksuturva. Maksuturva’s online payment services and Satisfaction Guarantee are in use in those web stores that have chosen to use our service. You can recognize our Satisfaction Guarantee by this symbol: 

Why does Maksuturva show in my account statement?

If Maksuturva Group Oy (formerly Suomen Maksuturva Oy) shows in your account statement or card invoice as the payee, this likely indicates a purchase transaction in a web store or online service where Maksuturva’s online payment services are in use. You can get more information concerning the payment from our Customer Service.

I have a question about my purchase

Inquiries regarding products are best answered by the web store's own Customer Service. If your matter concerns payments traffic, please contact our Customer Service.

Frequently Asked Questions (FAQ)

You can find more answers to questions here.