CWT Finland is the biggest travel agency in Finland, and its offering includes everything from customized group and events services to tourism and leisure travels. CWT Kaleva Travel is part of Carlson Wagonlit Travel (CWT) Group, which operates in 157 countries. The company chose Maksuturva tailored as their payment solution, and it was integrated directly into the CWT Kaleva Travel’s existing Amadeus booking system.
Customized payment solutions are integrated as a project delivery where the web store’s needs are taken into account and the service is modified to support the customer’s systems. Maksuturva’s service is built on an intelligent platform that can be customized in order to fill the needs of web stores with high demands and/or sales volumes.
”Working with Maksuturva has been smooth, and all possible questions were answered professionally and fast. The project progressed in a controlled manner and the implementation was successful”, states Päivi Harajärvi, the product manager of CWT Kaleva Travel.
After implementing the payment service, the customers of CWT Kaleva Travel have been able to pay their hotel and flight packages reliably using the payment method of their own choice.
”Our goal was to carry out the change of payment service so that the use of our booking system could be continued seamlessly both in the customer interface and in our own back-end systems. This goal was achieved in an excellent manner”, continues Harajärvi.
”Maksuturva’s service has worked perfectly well and we have been very satisfied”, she thanks.