An increasing number of consumers shop both in online stores and in traditional stores. Consumers require ease of shopping regardless of where the decision to buy and the actual payment are made. A seamless and unified experience is in the interest of the consumer whether shopping in the vendor’s online store or traditional store. Resurs Bank Ab and Maksuturva Group Ltd have taken it as their mission to solve the challenges in multichannel retailing and commenced a close co-operation within Nordic consumer trade. The first one to make use of the new omnichannel solution is Bauhaus Finland in their department stores and online store www.bauhaus.fi.
Safe and reliable business is important for the consumer. Many consumers appreciate the opportunity to choose invoice or part payment as a payment method in web stores. Resurs Bank offers consumers the same shopping experience through unified multichannel payments. This means that the same invoice, part payment and customer account can be used both online and in physical stores. The Resurs Bank store card can also be attached to the customer account.
”In addition to combining the shopping experience online and in physical stores we have especially invested in flexible payment plans and low interest rates in the financing options that we provide. Maksuturva Group’s efficient background functions correspond well to the needs of our vendors”, says Resurs Bank’s country manager Tomas Åberg.
Shopping and user experience are the driving forces behind many companies’ service development these days. One of the key functions of digitalization is to provide service concepts that make everyday transactions easier. Even if the online transaction channel works smoothly, the same shopping experience often does not extend to the physical store. Respectively, the shopping experience in a brick and mortar store that has been developed over years is often very different from that of an online store operating in a separate environment.
”According to our company’s mission we operate in the center of value formation in trade as a provider of payments and information between banks, system administrators, financing companies, card companies, logistics operators and electronic financial management companies. The multichannel and flexible financing options that Resurs Bank offers answers the demand of our customer companies. Our goal is to be the leading payment service provider specialized in intelligent payments in Northern Europe and the co-operation with Resurs Bank that operates in all the Northern countries takes us several steps closer to that goal”, says Mikael Smeds, CEO of Maksuturva Group.
Country manager Finland, Resurs Bank AB
+358 40 500 0502
CEO, Maksuturva Group Ltd
+358 400 429 615
Resurs Bank AB is currently one of the Nordic region’s fastest growing niche banks. Founded in 1977, the company introduced the successful point of sales finance concept “interest-free instalments” in the mid-1980s, and grew to become a market leader in consumer finance, which today has over 5 million consumer customers and cooperation with over 1,400 chains and 35,000 stores in the Nordic retail sector. The product offering includes savings accounts, point of sales financing, unsecured consumer loans, insurance and credit cards through its own Supreme Card, which by now has more than 140,000 customers in the Nordic region. Resurs Bank was awarded its banking licence in 2001 and conducts banking operations (licensed by the Swedish Financial Supervisory Authority) in Sweden, Denmark, Norway and Finland. By the end of 2014, the lending portfolio amounted to EUR 1.5 billion and the number of employees to 680.
Maksuturva Group Ltd is an internationally operating, authorized payment institution supervised by the Financial Supervisory Authority (FIN-FSA), specialized in providing intelligent online payment services. Among Maksuturva’s prominent customers can be found businesses such as Zalando, HSL, eQ Asset Management, Nanso Group and Holiday Club. The technical aspects of Maksuturva’s payment services are provided and controlled by an ICT-company, Maksuturva ICT Services Oy. The experts of Maksuturva Group and Maksuturva ICT Services work together in the same facilities in Keilaniemi, Espoo.