With our return and refund management tools, product returns and refunds are handled effectively, enabling a high standard of customer service.
Maksuturva offers two effective and convenient alternatives for the handling of web store product returns and refunds. Decide which sort of service standard you want to offer to your customers and select the option that best suits you.
Offer your customers a fast and easy way to report returns anywhere, anytime.
The online return form and Web Buyer’s Services are already trusted by web stores such as Aukia, Silmäasema, Nanso Group, Henri Lloyd, HSL/HRT and many others.
Extranet – where the web store staff can conveniently handle refunds – is always made available for the use of the web store.
No more asking customers for bank account details, troublesome bank transfers or crediting of invoices - let's make money refunds easier!
In addition to the Extranet service, we offer your customers a 24/7 self-service channel where customers are able to personally report products they wish to return.
An online form reduces contacts with Customer Service and the return is handled by confirming the return when received by the seller. We'll handle the rest!